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Refund Policy

Last updated: June 2026

1. Overview

This Refund Policy applies to paid Pro subscriptions purchased through NowaterMarkAI ("we", "our", or "us"). We want you to be satisfied with your purchase. If you have any issues, please reach out so we can help.

2. Subscription Plans

Our Pro subscription is billed on a recurring basis (monthly or annually). You can cancel your subscription at any time. Upon cancellation, you will retain access to Pro features until the end of your current billing period. No further charges will be made after cancellation.

3. Refund Eligibility

Refunds are evaluated on a case-by-case basis. The following guidelines apply:

  • Monthly Subscriptions: Refund requests within 7 days of the initial charge may be eligible for a full refund.
  • Annual Subscriptions: Refund requests within 14 days of the initial charge may be eligible for a prorated refund.
  • Renewal Charges: Refund requests for automatic renewals within 48 hours of the charge date may be eligible.
  • Free Tier: There are no charges for the free tier, so no refunds apply.

⚠️ Note: Refunds are not guaranteed. Each request is reviewed individually. Abuse of the refund policy (e.g., repeated requests) may result in denial and account review.

4. How to Request a Refund

To request a refund, please email us at:

support@nowatermarkai.com

Please include in your request:

  • The email address associated with your account
  • The date of the charge
  • The reason for your refund request
  • Your preferred resolution (refund, plan change, or other assistance)

5. Processing Time

Refund requests are typically processed within 5-10 business days. Once approved, the refund will be issued to the original payment method. The time it takes for the refund to appear on your statement depends on your payment provider.

6. Cancellation

You can cancel your Pro subscription at any time by:

After cancellation, your account will revert to the free tier at the end of the current billing period. Any remaining image credits or features will not carry over to the free tier.

7. Contact Us

If you have questions about this Refund Policy, please contact us at: support@nowatermarkai.com